Thursday, February 10, 2011

The cloud based university - Day 2

Day 2 kicked of with some reflections from day 1. Among them the trust issue.  

Microsoft
Microsoft then  presented their vision and strategy for productivity in the future. Different aspects of that future are unified communication, Business Intelligence, Content delivery, Collaboration and Enterprise Search. These aspects can be delivered either on premise or online.

The presentation then focused on Office 365 which includes Office Professional Plus, Exchange Online, SharePoint Online, and Lync Online.

In conjunction with Office 365 Microsoft's adopts a new type of release cycle. It will have a 90 day cyckle for the Microsoft Online offerings.  But Microsoft  keeps a larger buzz (launch etc) when a new wave of products arrives. An example will be Office 2013 (or under which name it will be sold).

The audience had a huge discussion about security. First talking about physical security. But the physical security seems not to be the issue (most cloud vendors are likely secure enough) but rather the discussion started to revolve around logical security. How can we as customer be certain that there is no leakage of data? Or how can we be certain that support personnel in the US (or where ever) access our data without a support request. It boils down to a trust issue. Which naturally can be regulated in a contract. But even with a contract eventually you have to trust the vendor.

In Microsoft's offering for Office 365 there will be a special education version that will include various templates. Unfortunately we didn't see any examples of these templates.

Before a short demo the Swedish pricing was presented. The most interesting is  A3 which is offered at 94 SEK per user, i.e. around $14 per month per user. And that lies in line what was presented earlier this year.

Cisco
Our last speaker for the day was from Cisco and he also started with the statement "Trust is the key to cloud adoption". According to Cisco the trust is built on four pillars: Security, Control, Compliance and Service Level Management. 

The presenter claimed that todays infrastructure is trusted, controlled, reliable, secure and that the cloud offering are flexible, dynamic, on-demand and efficient. Cisco's solution is  trusted clouds that try to bridge the gap between internal IT and cloud services.

A Cisco slogan: "The network is the Cloud Experience! " and that the cloud computing is just a journey that has started.  Foundations for the journey ahead is consolidation and virtualization. After that the crux is  automation and self service.

The presenter then outlined different types of clouds: Private cloud, Community cloud, Public cloud and hybrid clouds. Most interesting is the term community cloud which makes sense in a university and public sector perspective.  

Cisco identify candidate application for cloud by three characteristics: Non-Core, Standardized and Dynamic. Examples are Multimedia services, Grid computing, virtual desktops, e-mail, storage & backup.

Cisco can see that different NRENs (national research and education networks) offering off-site backup for entire datacenters.

Cisco's concept of the trusted cloud infrastructure is built on three building blocks: Platform (network, compute, storage), Services (security, virtualization, optimization), Architecture (Secure, Multi-Tenancy Architecture).

Summary
The two days has been intense with lots of interaction and discussions. A conclusion that can be drawn is the huge trust issue, how to establish trust and how to make sure trust is there. As a fun comment Google has employed a Trust manager, which is to the point! I guess we will and must see more trust managers out there.

When it comes to technology the simple answer seem to be that everything is possible and given the rate of innovation the journey towards the cloud (or what ever it will be called in the future) has just begun. 

The cloud based university - Day 1

This is my first attempt to blog from a conference so it might contain various errors and so on. But I have tried to capture some key points and observations but naturally I haven't tried to capture everything.

The discussions kicked off with a heated debate on different clouds, IaaS, PaaS and SaaS. I have blogged about this earlier, see The cloud - some definitions.

A first observation some in the audience made is that the internal IT organizations often are outpaced by vendors and customers. The internal IT organization is simply too slow to provide and adopt new services. Especially when it comes to new services like Dropbox etc.

Per Sedihn from Proact and SNIA talked about storage in the cloud or perhaps it should be called DaaS - Data Storage as a Service.

A key point was that the user must be able to do self provisioning of storage and virtual servers and more. And naturally only pay for the resources the user uses. The service ordered must be available almost instantly. The user doesn't accept a waiting time of days or even hours. An acceptable time is perhaps only minutes.

Obstacles against cloud services are emotions, legal issues, SLAs and perhaps more important control.

"Internal clouds is built by internal IT organization that has been around for a while". The argument is that it is more likely that a traditional (older) IT organization builds an internal cloud rather than use a "public"  cloud. As an observation most seem to define a public cloud as something provided by someone else.

A good idea is likely to outsource (move to the cloud) things you do well and not things you do bad. Infrastructure or highly standardized services is perhaps a good place to start.

What is the acceptable price for storage? Is it the same price as can be obtained by buying an external sata disk?

But the long term largest cost for cloud services is integration! If you have a lot of different islands of clouds you likely need integrate them. The users probably expect the services to integrate to some extent.

The old file protocols (like CIFS, NFS) should perhaps be replaced by things like HTTP (REST etc..) or some sort of hybrid web protocols.

Some very interesting numbers for storage:
  • A few % was only written to disk
  • 7-8 % was read only once after creation
  • 1 % is read frequently

Microsoft
Microsoft has several different offers. Amongst them are
  • Microsoft CRM online
  • Intune
  • Windows Azure Platform
  • Office 365

One of the things that unify different clouds and solutions are Identity management. So a good identity management is key for any organization.

An interesting option to the cloud is the Azure appliance. It is basically the Azure platform but sold as a physical container that is installed locally.

But perhaps the cloud should be called:
IT as a Service - Helps you deliver! 

WMware
WMwares primary idea has been to decrease cost and increase agility when it comes to servers.

Reason why users round internal IT and go to public cloud services:
  • Pooling
  • Elasticity
  • Automation
  • Self-service

Reason for internal IT to not allow public clouds:
  • Control
  • Security
  • Compliance

WMware has created a set of APIs in order to create a hybrid cloud. Ie the possibility ensure things like compliance, control and security but still use a public cloud.

End User computing provides a user centric perspective. Basically pulls applications, data and settings to the (a) cloud. Wmware calls their product Wmware view.

Summary
To summarize the day there has been a lot of discussions and ideas. I hope some of the universities can join forces and test one or more solutions in the future.

The legal, contractual and security aspects are naturally questions  that pop up all the time. So it is good that we have a seminar planned to cover just those issues. 

Wednesday, February 9, 2011

The cloud based university

I have set up a program for a small lunch to lunch conference in Stockholm with the theme The cloud based university. The venue is Stockholm university and the target audience is CIOs and IT architects from Swedish universities.

We will have a program that combines a more internal discussion with different presentations and perspectives from different vendors.

Amongst the speaker we have Per Sedihn from Proact. He will talk about SNIA (www.snia.org)  and Cloud Data Management Interface (CDMI, http://www.snia-europe.org/en/technology-topics/cloud-storage/index.cfm). I also hope Per will have time to cover some of the new interesting products coming to the market, like Cloud storage gateways.

Microsoft will also present both Windows Azure and Office 365.

Wmware will talk about their experiences in the cloud area. I guess we can have an interesting discussion about private vs public clouds.

We will also talk about the cloud ramifications for the network infrastructure and listen to Cisco talking about the cloud and their talk on that.

These two days will focus on technical possibilities. A future seminar will investigate legal and policy questions that arise when using cloud services.